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Webshop conditions

Vertimac BV webshop online terms and conditions

This webshop is owned by Vertimac BV, enterprise number BE 0835.103.781, with registered office at 30 Industrielaan, 8790 Waregem. We can be reached from Monday to Thursday, from 08:00 to 12:00 and 13:00 to 17:00 and Friday from 08:00 to 12:00 and 13:00 to 15:00.

The general conditions described herein apply only to products offered online in the webshop of Vertimac BV.  The conditions for the rental and sale of second-hand equipment, which can be found on the website www.vertimac.com, apply to the sale of second-hand equipment. Every online order implies acceptance of the terms and conditions of online sale. The General terms and conditions of Vertimac BV are governed exclusively by Belgian law.


 Purchase and Payment

The agreement between Vertimac BV and you, the buyer, is concluded at the time when you have accepted and agreed to the terms and conditions set by Vertimac BV.  Any lack of a signature does not affect the binding force of the offer and acceptance thereof.

The buyer's identifying information is requested for every purchase. Being in possession of our e-mailing/brochures does not provide the right to make purchases from Vertimac BV.

Vertimac BV reserves the right to refuse an order or to submit such to additional conditions such as in the event of large orders, incomplete ordering procedures or problems with previous orders.

Vertimac BV always confirms the order by e-mail. If no confirmation email is sent, the agreement is not yet in force.

Payment of products purchased from Vertimac BV shall be made exclusively in advance through the proposed payment methods.

Vertimac BV retains ownership of all goods until such time as full payment is made.

In order to ensure safe online payment, and to ensure the security of your personal data, transactions are sent over the Internet in encrypted form using SSL technology. Special software is required to make payments with SSL.

In the event of late payment, Vertimac BV is entitled to terminate the agreement with immediate effect or to suspend (further) delivery until such time as you have met the full payment obligations.

In the event of non-payment, an administrative compensation of 10% will be requested with a minimum of 200 EUR. In addition, we charge a late payment interest of 8% starting from due date.



Delivery and Delivery Times

The delivery times specified by Vertimac BV are for information purposes only. The final delivery deadline is 30 days after receipt of the order, unless otherwise agreed, with the exception of payment by bank transfer whereby the final delivery date is 30 days after receipt of payment.

Once the products have been delivered at the specified delivery address, the risk relating to these products is transferred to the buyer.

Different conditions may apply for deliveries abroad.


Product information

Information, images, oral communications, statements, etc. regarding all offers and the main features of the products provided by telephone or e-mail are supplied or made in as much detail as possible.  Vertimac Bvba is not liable for the advice provided by it, for typographical errors and misprints on the website or for technical specifications provided by suppliers or manufacturers.

Only products that we have in stock are shown on the website.  Vertimac BV makes every effort to provide correct information in this regard. However, an impossibility to deliver may occur. This may be due to unintentional erroneous stock information or products no longer being available to be delivered by the suppliers.  In these cases, Vertimac BV will notify you of the fact as soon as possible and offer you a solution.

The products offered by Vertimac BV meet legal standards and can be sold online. It is possible that Vertimac BV may place links on its website referring to other websites that may be interesting or informative for the visitor.  Such links are purely informative.  Vertimac BV is not liable for the content of the website referred to or the use thereof.



The customer undertakes to take the goods sold upon delivery and to examine whether the quality and / or quantity of the goods delivered correspond with that which was agreed. Any visible defects on the goods must be reported to Vertimac BVin writing immediately and no later than 48 hours after delivery. Complaints regarding visible defects are only valid and shall only be investigated at the condition that the goods sold have not yet been used by the customer. Such claims do not suspend the customer's payment obligations.

The customer must notify Vertimac BV in writing of any hidden defect within a period of one month after such has been established. In the absence of such notification, the customer loses his right to submit a claim for hidden defects. The costs of returning goods that do not meet the description of the offer shall be borne by Vertimac Bvba.


Cancel and return policy

Orders may only be cancelled and / or returned with our written approval. Return costs upon cancellation are borne by the buyer.  Goods returned in perfect condition within 30 days following the invoice date shall be taken back free of charge and refunded. However, the transport costs paid remain the responsibility of the buyer. After the 30 days, 20% of the net price of the goods shall be withheld in addition to the transport costs.



Products purchased on the Vertimac BV webshop have a warranty period of 3 months, unless otherwise stated on the e-mailing/brochure and/or the webshop itself. The warranty does not cover defects caused by installation errors or factors which are ot he lto the product, transportation and handling damage, unwary use, or minor abnormalities that are not relevant ot he use of the product.

The warranty presupposes a free repair or replacement of the product at the discretion of Vertimac BV. Replaced products or parts become the property of Vertimac BV. Claims for repairing damage originating outside of the product are excluded from the warranty insofar as the liability of Vertimac BV is not fixed by law. 

Warranty claims must be sent in writing within 30 days of first use of the product. Defective products may be returned only after receiving written confirmation from Vertimac BV. Vertimac BV’s liability is limited ot he price of the product that Vertimac BV has received from the Buyer.


Force majeure

By force majeure is understood all external causes, foreseen or unforeseen, upon which Vertimac BV cannot exercise any influence but which render Vertimac BV unable to meet its obligations.

Vertimac BV is also entitled to invoke force majeure if the circumstance rendering (further) fulfilment occurs after Vertimac BV should have fulfilled its obligation.

During force majeure, Vertimac BV's delivery and other obligations are suspended.  If the period in which the fulfilment of obligations by Vertimac BV is not possible lasts for a period longer than 8 weeks, both parties are entitled to terminate the agreement, without any obligation to pay compensation.



The price of the goods will be communicated to you for payment purposes.  All prices are in Euros and do not include VAT. The shipping costs are listed separately, before final checkout.

If the price displayed is erroneous due to a technical error, no agreement shall exist between the parties; the customer may derive no rights from this situation.

Offers are valid while stocks last.


Intellectual property rights

The content of this site, including trademarks, logos, drawings, data, product or company names, texts, images, etc. are protected by intellectual property rights and belong to Vertimac BV or third party rightsholders.


Questions and complaints

Complaints or disputes should be reported within 7 calendar days after delivery. In the event that the complaint is deemed to be founded, our liability is limited to the exchange of the goods. Any liability of the seller is limited to the actual amount paid for the order.

Vertimac BV handles inquiries and complaints within a reasonable period of 7 calendar days.



All offers and agreements are subject to Belgian law, to the exclusion of the principles of conflicts of law.

All disputes relating to or arising from offers by Vertimac BV, or agreements concluded with the latter, shall be submitted to the competent court in Kortrijk, unless a mandatory statutory provision expressly designates another court as competent.


Limitation of Liability

The information on the website is of a general nature. The information is not adapted to personal or specific circumstances and can therefore not be considered as personal, professional or legal advice to the user.

Vertimac BV makes every effort to ensure that the information provided is complete, correct, accurate and updated. Despite these efforts, errors may occur in the information provided.  If the information contains errors or if certain information is unavailable on or through the site, Vertimac BV will make every effort to rectify this as soon as possible.

Vertimac BV cannot be held liable for direct or indirect damages resulting from the use of the information on this site.  If you have noted any inaccuracies in the information that is made available through the site, please contact the website administrator.

The contents of the site (including links) may be amended, modified or supplemented at any time and without prior notice. Vertimac BV does not guarantee the proper functioning of the website and cannot be held liable in any way for the poor functioning or temporary (un) availability of the website or for any direct or indirect damages arising from the access to or use of the website.

Vertimac BVcan in no case directly, indirectly or in a special manner or otherwise be held liable in respect of whomsoever for damages resulting from the use of this site or any other, especially as a result of links or hyperlinks, including, without limitation, all losses, work stoppages, damage to programs or other data on the computer system, hardware, software or other of the user.

The website may contain hyperlinks to third-party websites or pages, or indirectly refer to such. The inclusion of any links to these websites or pages does not imply an endorsement of their contents.

Vertimac BV expressly declares that it has no control over the content or other features of these websites and cannot be held liable for the content or features of such websites or for any other form of damage or through the use thereof.